Terms of Service

Acceptance of Terms

By accessing and using the website zentravioxylumia.top and the services provided by zentravioxylumia.top AG ("Company", "we", "our", or "us"), you ("User", "you", or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services. Your continued use of our services constitutes acceptance of any modifications to these Terms.

Company Information

zentravioxylumia.top AG is a company registered in Austria with the following details:

Services Description

zentravioxylumia.top provides marketplace optimization strategy services for e-commerce businesses, including but not limited to:

• Marketplace performance analysis and auditing
• Strategic consultation and planning services
• Conversion rate optimization strategies
• Implementation support and guidance
• Performance monitoring and reporting
• Custom marketplace optimization solutions

User Obligations

By using our services, you agree to:

Acceptable Use

• Use our services only for lawful purposes and in accordance with these Terms
• Provide accurate and complete information when requested
• Maintain the confidentiality of any login credentials
• Respect the intellectual property rights of zentravioxylumia.top and third parties
• Not attempt to gain unauthorised access to our systems or services

Prohibited Activities

• Using our services for any illegal or unauthorised purpose
• Transmitting viruses, malware, or other harmful code
• Attempting to interfere with the proper functioning of our services
• Reverse engineering or attempting to extract source code
• Violating any applicable laws or regulations
• Harassing, threatening, or defaming other users or our staff

Service Agreements

Specific services provided by zentravioxylumia.top may be subject to separate service agreements that supplement these Terms. In case of conflict between these Terms and a specific service agreement, the service agreement shall prevail for that particular service. All service agreements must be in writing and signed by authorised representatives of both parties.

Payment and Billing

Payment terms for our services are as follows:

• All prices are quoted in Euros (EUR) and exclude VAT unless otherwise stated
• Payment terms are net 30 days from invoice date unless otherwise agreed
• Late payments may incur interest charges as permitted by Austrian law
• We reserve the right to suspend services for overdue accounts
• All fees are non-refundable unless otherwise specified in writing

Intellectual Property

All content, materials, and intellectual property on zentravioxylumia.top, including but not limited to text, graphics, logos, images, software, and methodologies, are the exclusive property of zentravioxylumia.top AG or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Your Rights

We grant you a limited, non-exclusive, non-transferable licence to access and use our website and services for their intended purpose. This licence does not include:

• Any right to reproduce, distribute, or publicly display our content
• Any right to modify or create derivative works
• Any right to use our trademarks or branding
• Any right to reverse engineer our methodologies or processes

Client Materials

You retain ownership of any materials, data, or content you provide to us. By providing such materials, you grant us a licence to use them solely for the purpose of delivering our services to you. We will handle your materials in accordance with our Privacy Policy and any applicable confidentiality agreements.

Confidentiality

Both parties acknowledge that they may have access to confidential information. We agree to maintain the confidentiality of your business information and data. You agree to maintain the confidentiality of our methodologies, processes, and any proprietary information shared during the course of our engagement. This obligation survives termination of our relationship.

Limitation of Liability

To the maximum extent permitted by Austrian law, zentravioxylumia.top AG shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption or operational delays
• Cost of substitute goods or services
• Damage to reputation or goodwill

Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by you for the specific service that gave rise to the claim in the 12 months preceding the claim. This limitation applies regardless of the legal theory on which the claim is based.

Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We specifically disclaim:

• Any warranties of merchantability or fitness for a particular purpose
• Any guarantees of specific results or performance improvements
• Any warranties that our services will be uninterrupted or error-free
• Any warranties regarding third-party platforms or services

While we strive to provide high-quality services, marketplace optimization results can vary based on numerous factors beyond our control, including market conditions, competition, and platform algorithm changes.

Indemnification

You agree to indemnify, defend, and hold harmless zentravioxylumia.top AG, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our services, your violation of these Terms, or your violation of any rights of another party.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Salzburg, Austria. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Dispute Resolution

Before initiating any formal legal proceedings, the parties agree to attempt to resolve any disputes through good faith negotiations. If such negotiations fail, disputes may be resolved through mediation or arbitration as agreed by both parties. For consumer disputes within the EU, you may also use the Online Dispute Resolution platform provided by the European Commission.

Termination

Either party may terminate the use of our services or these Terms under the following conditions:

Termination by You

• You may stop using our services at any time
• You remain liable for any fees incurred prior to termination
• Certain obligations may survive termination as specified in service agreements

Termination by Us

• We may terminate your access for violation of these Terms
• We may suspend services for non-payment
• We may terminate with reasonable notice for business reasons
• Immediate termination may occur for serious breaches or illegal activity

Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions relating to intellectual property, confidentiality, limitation of liability, and governing law shall survive termination. We will provide reasonable assistance in transitioning active projects, subject to payment of outstanding fees.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, government actions, or technical failures of third-party platforms. Performance shall be suspended only for the duration of such circumstances.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. The invalid or unenforceable provision shall be replaced by a valid provision that most closely approximates the intent of the original provision.

Entire Agreement

These Terms, together with any specific service agreements and our Privacy Policy, constitute the entire agreement between you and zentravioxylumia.top AG regarding the use of our services. These Terms supersede all prior or contemporaneous communications and proposals between the parties. Any modifications must be in writing and signed by both parties.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website with a new "last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically for any changes.

Contact Information

If you have any questions about these Terms of Service, please contact us: